Support

Questions, feedback, or a bug to report? We're happy to help.

Get in touch

Email us and we'll get back to you, usually within 1–2 days.

Frequently asked questions

How does Sparky work?

Each day, you and your partner answer the same few questions privately, predict what the other said, then reveal your Sync Score together.

How do I pair with my partner?

Tap "Invite your partner" to get a 6-digit code (or share the invite link). Your partner enters the code under "I have a code", and you're connected.

How do I manage or cancel my subscription?

Sparky Premium is billed through your Apple ID. Manage or cancel anytime in your device's Settings → your name → Subscriptions. One subscription unlocks Premium for both partners.

How do I restore a purchase?

Open Sparky, go to Settings (tap your avatar, top-right), and tap Restore purchases.

How do I delete my account?

In the app, go to Settings (tap your avatar, top-right) and choose Delete account. This permanently removes your account and data. You can also email us to request deletion.

How do I unpair from my partner?

On the home screen, tap Cancel pairing. This disconnects both of you and removes your shared rounds.